OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
228 ratings and 125 comments received in the last 90 days.
05 May 2025
I was looked after, they were very helpful, nothing was to much trouble, i was updated and they called when thry said thry would. No pressure, it was just a very good experience, something you definitely dont get elsewhere.
19 April 2025
Max Bowden is a great sales person. Very knowledgable and had all the information needed which resulted in the X5 purchase
17 April 2025
Great support from Hayley during the purchasing, pre delivery and vehicle acceptance process.
16 April 2025
Dafydd was very helpful, offering test drives and making sure all the relevant paperwork was complete for a smooth handover on collection day
14 April 2025
I was made very welcome at Halliwell Jones. Max Bowden was always very friendly and happy to answer any questions I had about the car.
08 April 2025
I've been very satisfied with the process from walking in to make the enquiry to picking up my car, Max was vey helpful and always on hand to answer any questions, he even helped me with my private registration after I picked up my car.
04 April 2025
Felt that everything was in safe hands and would be taken care of. Although refurbishment work was occurring at the time the showroom was still operating in a smart, clean, professional way by all the staff causing as little inconvenience as possible
03 April 2025
Steve was superb from start to finish. Very helpful and supportive.
03 April 2025
Hassle free pleasant experience
06 May 2025
Having booked car in well in advance, left vehicle at 8am & agreed 3pm pick was disappointed that car was not ready on time. A phone call to confirm a delay would have been appreciated.
06 May 2025
Excellent communication
04 May 2025
See previous
03 May 2025
Not completely satisfied as had to pay for new sensor. I understand a stone chipping sensor but might have expected this under warranty.
26 April 2025
Excellent
25 April 2025
Excellent service again
22 April 2025
As always one of the best , unlike some dealership s over the years,
22 April 2025
Again Steve as always is very good though having to come back to get a tyre fitted was a slight inconvenience though i appreciate you dont stock them
20 April 2025
All a warm welcome. Coffee and friendly chat
19 April 2025
Very satisfied, the care and attention from the staff was without a doubt fantastic.
10 May 2025
Extremely satisfied. Nothing was too much trouble.